How we are helping to avoid the spread of the virus
With the health and safety of our members and employees in mind, Texas Bay Credit Union is temporarily adapting how we handle transactions. We understand that access to your account(s) is important and we will continue to provide high-quality member service as the situation develops.
To help prevent the spread of the Coronavirus (COVID-19) and to comply to health officials recommendation, Texas Bay will serve members using remote services and drive-thrus.
EFFECTIVE MAY 1, 2020, Texas Bay Credit Union lobbies will be open and available for all services. Drive-thrus and remote services remain open. Direct Deposit/ACH transactions will continue to post. Texas Bay is fully staffed and all products and services remain available. Hours of Operation.
This page will be used for communications from Texas Bay and as a resource for you during this crisis. Be sure to return for updates. Below are messages delivered to Texas Bay members regarding the Coronavirus:
Temporary Hours of Operation
We understand there are times when a transaction is required to be handled in the lobby. As an essential business according to the “stay-at-home” ordinance, we modified our hours bu our lobbies are now available for all products and services. Hours of Operations
We continue to implement social distancing and will limit the number of members to enter our lobbies for the safety of our members and employees.
To set an appointment at a branch near you, please click on the button below.
Count on us during life’s financial challenges… Financial Assistance Available
Our Personal Financial Service Partners are available to work with you to help reduce financial stress, save money, and create financial stability. Texas Bay is offering assistance for our members who have been financially hit during this challenging time and we have products and services to provide financial solutions that meet your needs. Here is how Texas Bay can help:
Texas Bay Personal Financial Help:
Texas Bay is here with many resources to provide assistance. Please contact us TODAY and work directly with your personal financial service partner to find out how Texas Bay can assist you!
Skip Your Texas Bay Loan/Credit Card Payment:
Loan payment assistance is available from Texas Bay for qualifying members to have the opportunity to skip their monthly loan payment on any eligible loan with no fee. APPLY TODAY!
Approval required for all loan and modification requests.
Manage your Texas Bay accounts from the safety of your home!
Health officials encourage to continue social distancing. Our lobbies are open but we may manage the number of members available to enter. In the event you prefer to continue using our our FREE remote services, all continue to remain available for you to access your accounts and perform select transactions.
Security measures are put in place to safeguard and protect your financial information. As a reminder, Texas Bay will never call, email, or text you and request any personal or financial information. If you receive a questionable solicitation, please contact us directly either by phone at (713) 852-6700 or visit any branch location.
Our staff is available to assist you with any one of these services.
Email Us: [email protected]
Call Us: (713) 852-6700 or (800) 577-3164